COVID-19 Pandemic Frequently Asked Questions

Due to COVID-19 Pandemic, in order to ensure the safety of my clients, here are some changes. Please click this link for the frequently asked questions about my services. 

Services

I offer both Telehelath and In-person therapy sessions.

I also offer both individual and couple therapy as well as EMDR therapy.

Eye Movement Desensitization and Reprocessing (EMDR) Therapy via Telehealth

Many clients asked about EMDR via Telehealth. I still believe that it is better to have in-person sessions when conducting EMDR therapy. However, in the past couple of weeks, I have conducted EMDR therapy via Telehalth. The result is surprisingly well. You can check the EMDR Telehealth setup at home if you are interested.

Office hours are as follows:

In-Person & Telehealth session: Tuesday, 10 am to 7 pm; Friday, 9 am to 6 pm

Telehealth session: Wednesday, 9 am to 6 pm; Thursday, 10 am to 7 pm

Because many clients are unable to use Telehealth sessions for many different reasons. I am still offering in-person meetings. To ensure the safety of our community, I disinfect and clean my office at the end of Tuesday and Friday. There are three to four days in between the in-person sessions. It allows the smells from the bleaches, Clorox, and Lysol completely gone.

For all the new clients, only the Telehealth sessio is offered in the initial assessment stage (3-4 sessions). Once we are able to estbalish that you have been following the social distancing rules and there is no risk factors involved for the in-person sessions, we can move to the in-person sessions or to stay in the Telehealth sessions.

During this period, I ask your understanding of my inability to accommodate your schedule either way.

Payment:

Self-pay: My standard fee is $140/hour.

Insurance: I do take Blue Cross Blue Shields. I can also provide the receipt for you to file the insurancer reimbursemnet on your own if you have PPO plan. I also accept FHA card.

I will send the invoice for you to pay online. You can pay by credit card, debit card, and FHA card.

Blue Cross Blue Shields are waiving the copays for the Telehealth session for now.

Important things to Consider before you set up the appointment

1. Please check the following decision tree to decide whether you want to have the in-person or the Telehealth session. All the new clients only have Telehealth options.

2. As I am updating this document now (5/18/2020), Governer Baker just announced the phase 1 opening. Please keep in mind that therapy is an ongoing process. When you start or return to psychotherapy now, please keep in mind that the stay-home order mighe end in a month but your psychotherapy is not. So, here are some questions to ask when you seek therapy as a returning client or a new client.

1) What would my schedule look like once the stay-at-home order is over and I have to returnt to work in the office? You might want to start to set up the time with your provider based on this schedule so that you can have the continuity after the “new normal” settle in.

2) Can you continue to use the Telehealth as an option for your therapy once the stay-at-home order is over? Currently, Telehealth restriction is lifted to decrease the in-person contact but also allow the service to be offered. Once the pandemic is over, there is no gurangee that the Telehealth and the Mental Health License regulation will state the same. 

There are two implications on this issue. One, is your potential provider close enough that you can drive over once the pandemic is over and Telehealth restriction is back on? Two, is your potential provider’s time can accomodate yours? Please keep these issues in mind when you book your appointment. 

Telehealth vs. In-Person sessions

Should I change to the Telehealth? Many clients asked me this question. Many people choose to switch to Telehealth without questioning. However, if you have difficulties making up your mind, here are some questions to help you make the decision.

Office Hours COVID 19